Fox & Cub Family Wellness Shipping Information
At Fox & Cub Family Wellness, we work with trusted suppliers to bring you high-quality, carefully curated products. Below, you’ll find information on shipping policies, estimated delivery times, and FAQs based on your order type.
Shipping for Items Purchased Through the Fox & Cub Family Wellness Shop
Processing & Shipping Times
- Order Processing Time: Most orders are processed within 1-3 business days (excluding weekends and holidays).
- Estimated Delivery Times:
- Standard Shipping: 5-12 business days
- Expedited Shipping (if available): 3-5 business days
Shipping Costs
- Shipping rates are calculated at checkout based on your location and selected shipping method.
- Free shipping promotions may apply to certain products or for orders over a specified amount.
Tracking Your Order
- Once your order ships, you will receive an email confirmation with tracking details.
- If you do not receive tracking information within 5 business days, please check your spam folder or contact us at orders@foxandcubfamilywellness.com.
Frequently Asked Questions (FAQs)
Can I change my shipping address after placing an order?
If you need to update your shipping address, please contact us within 24 hours of placing your order. Once an order has been processed, we are unable to make changes.
What if my package is lost or delayed?
If your order has not arrived within the estimated timeframe, please:
- Check the tracking link for updates.
- Allow an extra 2-3 business days for potential carrier delays.
- Contact us if your package is marked as delivered but not received.
Fox & Cub Family Wellness is not responsible for lost or stolen packages once marked as delivered, but we will work with the shipping carrier to assist you.
Shipping for Items Purchased Through Amazon (Affiliate Links)
Processing & Shipping Times
- All items purchased through Amazon affiliate links on our site are fulfilled and shipped directly by Amazon or third-party sellers.
- Amazon’s shipping policies, costs, and timelines will apply to these purchases.
How to Track Your Amazon Order
- If you purchased an item from Amazon through our affiliate link, you must track and manage your order through your Amazon account.
- Visit Amazon’s Order Tracking Page to check the status of your shipment.
Frequently Asked Questions (FAQs)
Why can’t I see my Amazon order in my Fox & Cub Family Wellness account?
Since these purchases are made directly through Amazon, Fox & Cub Family Wellness does not process, ship, or track these orders. All inquiries should be directed to Amazon Customer Support.
Can I change my shipping address for an Amazon order?
If you need to modify the shipping address for an Amazon purchase, please follow Amazon’s guidelines. You can usually update your order before it ships by visiting Your Orders in your Amazon account.
What if my Amazon package is lost or delayed?
All order and shipping issues for Amazon purchases must be handled through Amazon’s Customer Support. You can report missing or delayed packages by visiting Amazon Help.
Need Help?
For shipping inquiries:
orders@foxandcubfamilywellness.com
For shipping inquiries regarding Amazon purchases:
Amazon Customer Support
