3 Months Free for Families & Providers with Annual Membership
3 Months Free for Families & Providers with Annual Membership
The Fox & Cub Family Wellness marketplace is a platform designed to help independent family-support professionals connect with families looking for trusted care and services.
Providers across a wide range of family-focused categories are welcome, including wellness professionals, caregivers, home support providers, and licensed practitioners. Each provider must meet platform requirements before listing approval.
Yes. All providers are required to complete a background check as part of the listing creation process before their profile becomes visible to families.
Licensing or certification requirements vary by category. Some services require active licensure or insurance, while others do not. Providers are responsible for accurately representing their credentials and scope of practice.
No. Providers set their own rates, availability, and service details. Fox & Cub Family Wellness does not control pricing or how services are delivered.
Families can message you directly through the platform to ask questions, discuss services, and determine fit before booking or working together.
If you need assistance with your listing, account, or platform-related questions, you can reach out to our support team for help.
No. All providers listed on the platform are independent contractors or independent professionals. Fox & Cub Family Wellness does not employ providers.
Yes. All providers are required to register as users and select a membership or subscription plan in order to create and maintain an active listing on the platform.
A provider membership allows you to create and maintain a listing, receive messages from families, and access marketplace features associated with your selected plan. Memberships provide access to the platform but do not guarantee inquiries, bookings, or income.
Membership fees are billed on a recurring basis according to the plan you select at signup. By subscribing, you authorize recurring charges using the payment method on file until the subscription is canceled.
No. All membership and subscription fees are non-refundable under any circumstance. This includes unused time, canceled listings, account deactivation, or lack of inquiries or bookings.
Yes. You may cancel your membership at any time through your account settings. Cancellation stops future billing, but access will remain active through the end of the current billing period.
If a membership payment fails, your listing and messaging access will remain active through the end of the current billing period. After that period ends, your account and listing will be temporarily deactivated until a valid payment method is added.
Once a valid payment method is provided and the subscription is active, your listing and access will be restored.
No. Fox & Cub Family Wellness does not process or collect payment for services unless explicitly stated for a specific category or feature. Providers are responsible for managing their own service pricing, payment collection, and client agreements.
No. Memberships provide access to the platform and visibility to families, but Fox & Cub Family Wellness does not guarantee inquiries, bookings, or income.
No. Providers are independent professionals and are solely responsible for setting their rates, availability, scope of services, and how services are delivered.
Fox & Cub Family Wellness is a marketplace that connects families with experienced, independent professionals offering support across pregnancy, postpartum, and family life. Our goal is to make it easier to find trusted help in one place.
You can browse providers by category, location, service type, and other filters at the top of each page. Each provider has their own listing where you can learn more about their experience and approach before reaching out.
Yes. All providers on Fox & Cub Family Wellness are required to complete a background check before their listing is approved and visible to families.
No. Providers listed on the platform are independent professionals. Fox & Cub Family Wellness does not employ providers or oversee their services, but serves as a platform to help families connect with them.
Pricing varies depending on the provider, service type, and location. Providers set their own rates, and families are encouraged to reach out directly with questions about pricing and availability.
Some providers, such as licensed therapists and lactation counselors, may offer insurance-covered services. You can use the insurance filters on applicable category pages or message providers directly to ask about coverage.
Families can message providers directly through the platform to ask questions, discuss availability, and determine if the provider is a good fit.
Yes. All providers on Fox & Cub Family Wellness are required to complete a background check as part of creating a listing on our platform.
Background checks are one step in our onboarding process and are intended to support trust and transparency. A background check does not guarantee safety, predict future behavior, or replace a family’s own judgment. Families are encouraged to review provider profiles, ask questions, and determine what feels like the right fit for their household.
Fox & Cub Family Wellness requires background checks and certain documentation as part of the listing process, but we do not make guarantees about the actions, conduct, or suitability of any provider.
Providers listed on the platform are independent professionals, and families are responsible for evaluating providers and deciding whether to move forward with services.
No. Fox & Cub Family Wellness does not guarantee outcomes, results, or the quality of services provided by any provider listed on the platform.
Our role is to offer a platform that helps families connect with independent professionals. Each provider sets their own services, approach, and scope of work, and families are encouraged to communicate directly to ensure expectations are aligned.
No. All membership fees and subscription payments are non-refundable under any circumstance.
This includes, but is not limited to, unused time, canceled subscriptions, account deactivation due to failed payments, or dissatisfaction with provider availability or services. Families are responsible for managing their subscription and may cancel future renewals at any time before the next billing cycle.
Families access provider messaging and marketplace features through a monthly subscription membership. With an active membership, families can message providers across the platform to ask questions, explore services, and determine fit.
Membership provides access to the platform and messaging tools, but does not include or guarantee services from any provider.
Membership fees are billed on a recurring basis according to the plan you select at signup. By subscribing, you authorize recurring charges using the payment method on file until the subscription is canceled.
Yes. An active membership allows families to message any and all providers on the platform, without limits, during the active subscription period.
If a membership payment fails, access to messaging and membership features will remain active through the end of the current billing period. After that period ends, the account will be temporarily deactivated until a valid payment method is added.
Once a valid payment method is updated and the subscription is active again, full access to the platform will be restored.
Fox & Cub does not employ support providers and is not responsible for the actions or conduct of individuals who use the platform. All information included in profiles, listings, applications, and messages is provided by users of the site and is not independently created or verified by Fox & Cub. Families and caregivers are responsible for conducting their own due diligence to determine whether a caregiver, role, or arrangement is appropriate for their needs and complies with applicable laws and regulations.
Fox & Cub is a registered service mark of Fox & Cub Enterprises, Inc. © 2025. All rights reserved.
